Our Three Concierge Tiers
The Jayne's Touch
Included with every stay.
Every Jayne’s stay includes thoughtful touches and attentive care, from curated local guidance and pre-arrival concierge coordination to fully stocked kitchen and bathroom amenities.
Guests are welcomed by a dedicated Stay Manager who provides a thorough orientation of the home and remains available throughout the stay for light questions or support as needed.
Made for those who value peace of mind knowing support is there if needed, but who do not anticipate making new requests during their stay or requiring urgent, hands-on service.
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Enhanced Concierge
Everything in Tier One, plus enhanced in-stay support.
Designed for guests who anticipate evolving plans or time-sensitive requests, this tier provides prioritized, front-of-the-line concierge service and meaningful hands-on assistance throughout the stay. New requests and itinerary adjustments are managed seamlessly, without additional rush or last-minute service fees.
Ideal for large groups or those expecting mid-stay needs such as car service, provisioning, specialty sourcing, private chef bookings, or itinerary changes.
Enhanced concierge support must be secured prior to arrival and is billed hourly or as a pre-purchased block of concierge hours for preferred value.
Kindly inquire for details and availability.
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High-Touch Private Concierge
A dedicated, relationship-based private concierge.
Designed for individuals requiring executive-level personal support, this tier operates as an extension of the client’s lifestyle, not simply their stay. Service is ongoing and year-round, and may be engaged whether or not the client is residing at a Jayne’s property.
Support may include travel planning and complex itineraries, lifestyle and schedule management, household and vendor oversight, high-priority problem solving, and coordination with executive assistants, family offices, and advisors.
Private concierge service is billed hourly and requires a retainer held on account.
Kindly inquire for details and availability. Limited engagements accepted
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