jaynescottages.com

Luxury Concierge Service
JAYNE’S ™ CONCIERGE

Our in-house Concierge Team are experts in fine-tuning every detail of your stay – whether you’re looking to make your time away more effortless, more delicious, or more adventurous. With deep knowledge of our regions and the lifestyle, they’re here to enhance every moment of your getaway.

Browse our concierge menu to explore product rentals, additional services, in-rental experiences, and more. And if there’s something you don’t see, just tell us. We’d love to make it happen for you

Specializing in You

Product Rentals

Everything you might need to feel settled and at home – ready the moment you arrive.

Seamless Services

Effortless services designed to simplify your stay.

In-Rental Experiences

Personalized experiences that come right to you.

Excursions

Guided outings designed to immerse you in the best of the area.

Children

Enhancing the stay for even the littlest members of your family.

Complimentary Experiences & Support​

Complimentary guidance and experiences that help you live the true lifestyle of the area

Seasonal Offerings

Curated experiences and services that let you embrace the best of each time of year.

Didn’t Find What You Were Looking For?

Our Three Concierge Tiers

The Jayne's Touch

Included with every stay.

Every Jayne’s stay includes thoughtful touches and attentive care, from curated local guidance and pre-arrival concierge coordination to fully stocked kitchen and bathroom amenities. Guests are welcomed by a dedicated Stay Manager who provides a thorough orientation of the home and remains available throughout the stay for light questions or support as needed.

Made for those who value peace of mind knowing support is there if needed, but who do not anticipate making new requests during their stay or requiring urgent, hands-on service.

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Enhanced Touch

Everything in Tier One, plus enhanced in-stay support.

For guests anticipating evolving plans or time-sensitive needs, this tier offers prioritized concierge service and hands-on support throughout the stay. Requests and itinerary changes are managed seamlessly, without rush or last-minute service fees.

Ideal for large groups or those expecting mid-stay needs such as car service, provisioning, specialty sourcing, private chef bookings, or itinerary changes.

Enhanced concierge support must be secured prior to arrival and is billed hourly or as a pre-purchased block of concierge hours for preferred value.

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Executive Touch

A dedicated, relationship-based private concierge.

Designed for individuals requiring executive-level personal support, this tier operates as an extension of the client’s lifestyle, not simply their stay. Service is ongoing and year-round, and may be engaged whether or not the client is residing at a Jayne’s property.

Support may include travel planning and complex itineraries, lifestyle and schedule management, household and vendor oversight, high-priority problem solving, and coordination with executive assistants, family offices, and advisors.

Private concierge service is billed hourly and requires a retainer held on account. Limited engagements accepted.

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